Category Archives: Onboarding

Your ARR Is Leaking – Plug It with a Bulletproof Customer Success Strategy

Keep the "recurring" in your ARR with a customer support framework designed for growth with expert help only available from Klapproth Consulting.

A word to the wise, if you want to keep the recurring in your Annual Recurring Revenue, you’d better stop treating customer success like an afterthought and start treating it like the revenue-preserving juggernaut it is. Enterprise clients don’t renew because they “liked your vibe” – they stick around because your product solves a real […]

Your First Big Deal Isn’t a Lottery Ticket — It’s a Landmine (Step Carefully)

Keep your first big client from going south with expert help from Klapproth Consulting to negotiate like your future depends on it.

Oh, SNAP – they actually asked for a proposal – now what? Securing your first enterprise client is a monumental milestone for any B2B technology startup. It’s not just about the revenue; it’s about validation, credibility, and the gateway to scaling your business. However, navigating this journey requires strategic planning, keen negotiation, and meticulous onboarding. […]